Terms of Service
Last updated: September 2026
These Terms of Service govern your use of our website and the purchase of products from WildWyn Ltd (“WildWyn”, “we”, “us”, or “our”). By accessing our site or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Company Information
WildWyn Ltd is a private limited company registered in England and Wales, company number 16479002. Registered office: International House, Station Yard, Thame, Oxfordshire OX9 3UH.
Website: www.wildwyn.co.uk
Email: info@wildwyn.co.uk
2. Eligibility
To place an order on our website, you must be over 18 years of age and legally capable of entering into binding contracts.
3. Product Information
We aim to describe and display our products as accurately as possible. However, natural variations may occur, and packaging may vary slightly from images on the website. All product descriptions and prices are subject to change without notice. Where this website or our materials refer to game birds, this means wild-release game birds (birds released into the wild), not farmed game birds.
4. Orders and Acceptance
Placing an order does not constitute a binding contract until we send you a confirmation email. We reserve the right to reject or cancel orders for any reason, including stock availability, errors in product information, or suspected fraud.
5. Prices and Payment
All prices are listed in GBP and include VAT unless otherwise stated. Payment must be made at checkout using one of our accepted payment methods. Payments are processed securely through trusted third-party gateways.
6. Shipping and Delivery
We aim to dispatch orders within 1–3 working days. All orders are sent by Royal Mail Tracked 48, which aims to deliver 2–3 working days after dispatch. Delays due to force majeure (e.g. weather, strikes, courier disruption) are beyond our control. Delivery is charged at cost, based on the total weight of the order and Royal Mail’s Tracked 48 price. It includes VAT and is shown at checkout. We do not offer free delivery. We currently deliver to England, Scotland and Wales only.
7. Cancellations and Returns
You have the right to cancel your order within 14 days of delivery under the Consumer Contracts Regulations 2013. Products must be unopened and in original condition. To initiate a return, contact us at info@wildwyn.co.uk. Return postage is at your expense unless the product is faulty. Refunds will be processed within 14 days of receiving returned items.
8. Faulty or Damaged Items
If your item arrives faulty or damaged, notify us within 48 hours of receipt. We will replace the item or issue a full refund, including delivery costs, upon inspection.
9. Promotions and Discounts
From time to time, we may offer promotional codes. These are valid for one-time use per customer and may not be combined with other offers unless stated otherwise. We reserve the right to cancel promotions without notice.
10. Intellectual Property
All content on this website, including text, images, logos, and trademarks, is the property of WildWyn Ltd or its licensors. It may not be used or reproduced without express permission.
11. Liability
To the extent permitted by law, WildWyn Ltd shall not be liable for indirect, incidental, or consequential damages. Our total liability for any claims arising from a purchase is limited to the amount paid for the product.
12. Data Protection
Your use of this website is also governed by our Privacy Policy and Data Protection Policy, which set out how we collect and process your personal data in accordance with UK law.
13. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the website after such changes constitutes acceptance.
Contact
For questions about these Terms, please contact us at:
Email: info@wildwyn.co.uk
Address: International House, Station Yard, Thame, Oxon, OX9 3UH