Data Protection &
Cookie Policy
Data Protection Policy
Last updated: May 2025
At WildWyn Ltd (“WildWyn”), we are committed to protecting and respecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy outlines how we collect, process, store, and protect your data, and includes our compliance with the Privacy and Electronic Communications Regulations (PECR), including cookie usage.
1. Our Commitment
We will:
Collect only the data we need to fulfil our obligations and improve your experience.
Never sell or misuse your personal information.
Securely store and manage your data.
Respect your rights to access, correct, delete, or restrict use of your data.
2. Data We Collect
We may collect personal data including:
Identity and contact details (name, email, address, phone)
Payment and transaction data
Technical and browsing data (e.g., IP address, cookies)
Communication preferences
3. Lawful Basis for Processing
We only process personal data where:
You have given clear consent
It is necessary for a contract with you
It is required to comply with legal obligations
It is in our legitimate interests and does not override your rights
4. Data Storage and Security
Your data is securely stored on protected systems with restricted access. We implement technical and organisational measures including:
HTTPS encryption
Secure password protocols
Regular security audits
Limited access based on business needs
5. Data Sharing
We may share data with trusted service providers to fulfil deliveries, manage transactions, and maintain our systems. These include payment processors, couriers, email service providers, and hosting platforms. All third parties are required to adhere to data protection standards equivalent to those in the UK.
6. Data Retention
We retain data only as long as necessary to fulfil the purposes collected, including legal, accounting, or reporting obligations. Customer transaction data may be retained for up to 6 years.
7. Your Rights
Under the UK GDPR, you have rights to:
Access the data we hold about you
Request corrections or deletions
Withdraw consent
Object to or restrict processing
Request data portability
Lodge a complaint with the ICO (www.ico.org.uk)
You can exercise your rights by emailing privacy@wildwyn.co.uk
8. Cookie Policy
Cookies are small files placed on your device to collect standard internet log information and visitor behaviour. When you visit our website, we may collect information from you automatically through cookies or similar technology.
Types of Cookies We Use:
Essential Cookies: Required for website functionality (e.g., cart, checkout).
Performance Cookies: Collect anonymous data on how visitors use the site.
Functionality Cookies: Remember choices you make (e.g., region or language).
Marketing Cookies: Track user activity across sites for targeted ads (only used with your consent).
Managing Cookies: You can set your browser not to accept cookies or remove cookies already stored. However, some features of our website may not function properly as a result.
On your first visit, you will be prompted to accept or manage cookies through our cookie consent banner. Your preferences can be changed at any time.
Cookie Consent Tool We use a compliant cookie consent manager that:
Informs users of cookie types used
Seeks affirmative consent
Allows you to opt-out of non-essential cookies